Return Policy

We want you to love your Vellorystudio purchase. If something isn't right, we're here to help.

Returns
You have 30 days from the date of delivery to return your item. To be eligible, the item must be unused and in its original packaging.

How to return
Email us at support@vellorystudio.com with your order number and reason for return. We'll guide you through the process.

Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method.

Non-returnable items
Sale items and personalized products cannot be returned.

Wrong or damaged item?

If you received the wrong item or it arrived damaged, contact us immediately and we'll make it right at no extra cost.